Club 99 is fully committed to protecting the privacy and personal data of every member. This policy transparently explains how we collect, use, store, and safeguard your information.
Here are the six core principles that underpin club 99's Privacy Policy to ensure your data is always protected.
All member personal data is encrypted using 256-bit SSL technology. Any information transmitted between your device and club 99's servers cannot be intercepted or read by third parties.
Club 99 has never and will never sell, rent, or transfer members' personal data to third parties for marketing or commercial purposes without your explicit consent.
Members have the right to access, correct, or request deletion of their personal data at any time. Contact our support team and we will process your request within 7 business days.
Your data is stored on enterprise-grade servers with multi-layered physical and digital protection. Internal access to member data is strictly restricted and regularly audited.
Club 99 uses cookies solely to improve the user experience and not to track your personal activity outside the platform. You can manage cookie settings through your web browser.
Club 99's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards, ensuring your rights as a member are always protected.
This Privacy Policy explains how club 99 ("we", "Platform") handles your personal data as a member. By using our platform, you agree to the practices described in this policy . If you do not agree with any part of this policy, please discontinue use of our platform.
Club 99 is an online entertainment platform operating under a valid licence, fully committed to protecting every member's privacy at all times. This Privacy Policy applies to all members accessing the website, mobile app, and all services offered through the club 99 platform.
We understand that your trust is our most valuable asset. That is why we invest in the latest technology and rigorous operational procedures to ensure every personal detail you share with us is handled with full integrity and responsibility.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Any privacy disputes that arise will be referred to the relevant legal provisions and resolved through established official channels.
Club 99 only collects data that is strictly necessary for platform operations and member identity verification. The data we collect falls into several categories:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | KYC verification and member eligibility |
| Contact Data | Phone number, email address, residential address | Account communications and notifications |
| Financial Data | Bank name, account number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system, device | Account security and fraud prevention |
| Usage Data | Game history, login times, platform activity | Service and user experience improvements |
| Communication Data | Customer support chat records, feedback | Service quality and issue resolution |
We do not collect any sensitive data such as health information, ethnic background, or religious beliefs unless it is strictly necessary and with your explicit consent.
Every piece of data collected is used responsibly and solely for the purposes stated. club 99 uses member personal data for the following purposes:
Club 99 does not use members' personal data for automated decision-making that negatively impacts members without human intervention.
Every personal data processing activity carried out by club 99 has a clear and lawful legal basis. These bases are:
Club 99 does not sell or disclose members' personal data to third parties for commercial gain. However, in certain limited circumstances, data may be shared with:
If your data needs to be transferred to servers outside Malaysia, we ensure that a level of protection equal to or higher than Malaysia's PDPA is fully observed by the receiving party through binding contractual agreements.
Your data security is club 99's highest priority. We implement multiple layers of technical and organisational protection to keep your data safe at all times:
In the event of any data security breach that may affect your rights and freedoms, club 99 will notify you within 72 hours of becoming aware of the incident, in line with responsible data protection practices.
Club 99 does not retain your personal data longer than necessary for the purposes stated in this policy, or longer than required by law:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.
As a club 99 member, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of all personal data we hold about you.
You have the right to correct any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request that the processing of your data be restricted in certain permitted circumstances.
To exercise any of the above rights, please contact our support team via the platform's live chat or email us at [email protected]. We will process your request within 7 business days.
Club 99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform.
Club 99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any material changes via email or in-account notification at least 14 days before they take effect.
We encourage you to review this page regularly to stay informed about how we protect your information. The "Updated" date at the top of this page indicates when the last amendment was made.
Continued use of the club 99 platform after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment's effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist.
You can reach us via in-platform live chat, available 24 hours a day, 7 days a week, or by email at [email protected]. All privacy-related inquiries are handled by trained staff and responded to within 3 business days.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant Malaysian Personal Data Protection Commissioner.